What areas do you serve?

We proudly serve homeowners and businesses across Woodstock, Canton, Roswell, Alpharetta, Kennesaw, Marietta, Acworth, and the North Metro Atlanta area, including Cherokee and Cobb Counties.

Are your plumbers licensed and insured?

Yes! Every Plumb Medic technician is fully licensed and insured, and our company is led by a Master Plumber (#MP210755) with over a decade of hands-on experience.

What plumbing services do you offer?

We handle everything from drain cleaning, leak detection, and fixture repair to sewer replacement, gas line installation, sump and ejector pump services, and water heater repairs.

How quickly can you arrive after I book a service?

We offer same-day appointments and 24/7 emergency response for urgent plumbing issues. Most non-emergency visits are scheduled within 24 hours.

What counts as a plumbing emergency?

Any situation that risks water damage, flooding, or loss of essential utilities, such as burst pipes, sewer backups, or no running water, is considered an emergency.

Do you charge extra for after-hours service?

No hidden fees. We maintain transparent pricing for day, night, and weekend calls. Our $75 diagnostic fee is waived if you proceed with the repair.

How can I reach your emergency plumber fast?

Call us 24/7 at (470) 384-9762. A licensed plumber will answer or return your call promptly to get someone dispatched right away.

What are signs I need professional drain cleaning?

Slow drains, recurring clogs, gurgling sounds, or unpleasant odors are signs of buildup or blockage. Ignoring them can lead to costly sewer damage.

How do you clean drains and sewers?

We use cabling, hydro-jetting, and sewer camera inspections to locate and clear blockages safely, then repair or replace damaged lines using high-quality PVC for long-lasting results.

What types of water heaters do you service?

We repair and install gas, electric, and tankless water heaters from trusted brands like Rheem, Bradford White, and AO Smith.

How do I know if my water heater needs replacement?

Signs include leaks, rust-colored water, inconsistent heating, or a unit older than 10 years. Our technicians can assess and recommend repair or replacement options.

How do you find hidden leaks?

We use advanced electronic leak detection to pinpoint leaks behind walls, under slabs, or in underground lines, saving you from unnecessary property damage.

Do you fix slab leaks too?

Yes. Our team handles both detection and repair, coordinating with restoration crews if needed to ensure complete recovery and prevent mold or foundation damage.

What is your trip charge?

Our trip charge is just $75, covering the diagnostic visit, and it’s waived when we complete your repair.

Do you guarantee your work?

Absolutely. We back every job with a 100% satisfaction guarantee and manufacturer warranties on installed parts and fixtures.

How can I pay for your services?

We accept all major credit cards, debit, and digital payments for convenience. Financing options are available for larger repairs or installations.

Does The Plumb Medic give back to the community?

Yes — 2% of every service call is donated to Children’s Healthcare of Atlanta, helping fund medical care and comfort for local kids in need. When you hire us, you’re helping a child heal.

Plumbing Leaks Waste Millions Every Year!

by Cameron Swadley | Aug 26, 2021 | Leak Detection

According to the 2016 Residential End Uses of Water study, an estimated 12 percent of the water that supplies the homes and businesses is wasted on leaks. Nationally, there are more than 775 billion gallons of water each year that are wasted on plumbing leaks. March 20-26 is Fix a Leak Week—an EPA-WaterSense awareness initiative.